A new version of the software that I use to control subscriptions came out yesterday. The shiny new version 5!
I downloaded it and tried to install it but when it refused to import the current subscribers list I backed up and left the old version in play. Meanwhile I got a blank email from myself to myself. I thought nothing of it, just put it down to spam. That is, until I began to get emails from other peole saying that they too had received blank emails from me.
I didn't get chance to look into it further as I was busy with the sundial and newsletter.
This morning I had a closer look at the update process. It turned out that I was updating from version 4.12 to version 5 and I should have been using version 4.14 to update from. A quick visit to the website and I had my version 4.12 updated to 4.14. I then tried again to set up version 5.
That was when all hell broke loose, I got email after email asking what had happened to people's subscriptions. They couldn't download the new sundial model, they couldn't get a discount. What's going on! Considering what had happened everyone has been really nice and understanding. Can I just take a moment to thank all you subscribers out there for your patience? (I'll be thanking you again in a minute! I really do appreciate your help and feedback getting this sorted!)
I finally tracked the problem down and once I'd run the updater program all seemed to be well. The only problem being that I've had to manually reset everybodies subscription status. One at a time. By hand. If I've missed you out let me know and I'll get it sorted.
So, as promised, I'd like to say a big thank you to everyone for their patience and understanding! It wouldn't have been like this if the internet was run on Logic Goats!